Report a bug
Found something broken, or have an idea? Tell us on GitHub. A free GitHub account is all you need.
before you write
- Search the open issues first. If yours is there, add a thumbs up or a comment.
- Check the FAQ and troubleshooting page.
- One problem per report makes it faster to fix.
what helps
- app version
- Android settings, Apps, Keyglow. The version is near the bottom of that page.
- phone model
- Android settings, About phone.
- Android version
- Android settings, About phone, Android version.
- the app you typed in
- Some bugs only show in one app, like a messenger or a browser.
- language and layout
- The language you were on, and the board, like QWERTZ.
- look and theme
- Match my launcher, tiled or terminal, and the theme name.
- autocorrect
- Off, mild, normal or strong, for typing bugs.
- steps
- What you did, one step per line, so we can do the same.
- expected and actual
- What you thought would happen, and what happened.
- a picture
- A screenshot or a short screen recording. Drag it into the form.
Issues on GitHub are public. A screenshot of a keyboard often shows what you typed, the chat above it and the suggestions, which can include your learned words. Before you attach one, crop or cover anything private. For a typing bug, type a test sentence instead of a real message.
other ways
Prefer not to use GitHub? Write to support@zanoski.com.